Although we are a private clinic, we also look after patients with health insurance. If you are an insured patient, you will be required to pay for your consultation, investigations, and treatment in full and then claim it back from your insurance company.
Cancellation policy: Please note that if you cancel your appointment or test, no refunds are issued. However, you may reschedule your appointment or test if more than 48 hours notice is provided before its start time. Please refer to our terms and conditions.
Important notice about COVID-19 test services: Please note that all COVID-19 tests (COVID-19 PCR test, Day 2 & day 8 RT-PCR COVID-19 tests for international arrivals, COVID-19 PCR day 5 test to release, and COVID-19 PCR fit to fly) take place at our partner clinic, OIS Services, 56-57 Fleet Street, Temple, London EC4Y 1JU.